Telephone Account Executive - Amazon/Pulstrac

About the Role 

As a Telephone Account Executive, you will work closely with the Head of National Sales to deliver sales growth and meet the annual financial targets of the Sales & Business Development function.

A key part of your role is to build and manage the existing relationship with Amazon specifically over the phone, to maximise revenue through excellent sales and customer service processes identifying upsell opportunities

In addition to managing and developing the account, you will be responsible for identifying and resolving potential issues that may require input from other SJA departments, and owing the resolution process from end-to-end.

Please see the job description for more detail (this can be viewed on our website or once you click apply)

About You

You will be an experienced sales professional who provides a high standard of customer service, and ideally have a background in digital sales/marketing. You will be a strong rapport builder and able to demonstrate experience of managing, retaining and growing new customers in a telephone sales environment, whilst maintaining the customer focus by listening and responding to customer needs.

About Us

St John Ambulance works at the heart of communities, providing first aid, keeping people safe at events and working alongside the NHS in response to 999 calls.

Every year, hundreds of thousands of people learn how to save a life through our training, education and youth programmes.

Over the next decade, we have bold ambitions to help transform out-of-hospital care, having a positive impact on the people we treat and the communities we serve.

We are a team of 1,600 employees and 18,000 volunteers, united by our goal of saving lives through first aid.

You will receive;

  • Competitive salary & pension scheme
  • Cycle to work scheme
  • Health and Wellbeing portal - Access to financial, health and wellbeing guidance and support.
  • Discounts - Blue Light, NHS Discounts and SJA discounts including discounts on mobile phone, gym membership, cinema, restaurants, holidays and shopping-including your weekly food shop.

Interview Date: 21/11/2019

Application Review Date: 14/11/2019

We may review applications before the Application Review Date, however, if you apply after the Application Review Date, your application may not be considered. We will accept applications until we have successfully filled the role.

If you are a current St John Ambulance employee, please apply here: Click here

For all other candidates, or SJA volunteers wishing to apply, please click here


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Job Information

Job Role
Sales & Customer Service


Salary Description
£26,020 - £28,713

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