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Recruitment process for volunteers

The recruitment process to become a volunteer varies from role to role, but all follow the same general pattern:

  1. 1. All volunteer roles are advertised through, with role descriptions and other information to help you decide to apply
  2. 2. Find a role that’s right for you
  3. 3. Fill in an application online
  4. 4. Applications are initially reviewed by our HR team
  5. 5. Recruiting managers create a shortlist from all applicants
  6. 6. Shortlisted applicants are interviewed face-to-face or over the phone
  7. 7. HR complete screenings checks
  8. 8. Start volunteering or start training for your volunteer role.

We undertake post-interview recruitment screening checks on everyone who volunteers for us (in a similar way that we undertake pre-employment checks on employees) for a number of reasons including regulatory, legal, good governance and as good volunteering practice.

Frontline roles including first aid at events, in ambulance services, and working with young people

Roles within a clinical setting such as first aid at events or working on an ambulance are more highly regulated and require a higher level of screening, which can take longer to complete.

Roles working with young people or in community projects also require a higher level of screening.

Please be patient with our HR teams as they complete these essential checks following your interview. Make sure to keep in touch with the contact you are given.

Some role applications require more detail than others. Following application, you will be interviewed and required to provide evidence towards a criminal records (DBS) check at an enhanced level. We will also take up two references, health check you, and confirm your right to volunteer in the UK.

Following your interview, you may be able to attend local training nights and training courses in order to prepare to volunteer, depending on availability in your local area. You will not be able to take part in regulated activity (such as attend events or work with children) until your screening checks are completed. Only our HR teams will be able to confirm your volunteering status with you.

Roles supporting our frontline services

Support roles cover the majority of our volunteer opportunities including trainers, community fundraisers, logistics, safeguarding, assurance and more.

Following an informal interview (either face-to-face or over the phone) we will need to check your right to volunteer in the UK and your identity; seek two references and possibly check your health and fitness to undertake the role.

When all this is done you can start volunteering – you’ll meet with your line manager, and complete any induction and training courses required for the role, before you start.