St John Ambulance Patient Transport Service

Non-emergency patient transport service

St John Ambulance provides a range of non-emergency patient transport services (NEPTS) that support the NHS and social care organisations to deliver a more effective discharge service and patient transport service.

Our non-emergency patient transport service has alleviated pressure on local NHS transport services, freeing them to deploy their resources to higher priority calls.

We can also provide high dependency transport where our teams provide enhanced clinical care during inter-hospital transfers.

Working in partnership with numerous NHS Trusts, health services and private companies across England, St John Ambulance is a leading supplier of non-emergency transport to patients.

What we can offer: 

  • safe, high quality care delivered by caring and experienced crew
  • a fully flexible approach
  • reliability and value for money
  • caring and dignified approach to all patients


'My sister is a dementia sufferer, as relatives we were shown great compassion as our sister was transferred without hurry, with great care and dignity. This is an invaluable service that we were not aware of until we had a need. We shall certainly pass on this information to others and support St John Ambulance in the future.' - feedback from a  patient transfer to a residential home, January 2016

Contact us for more information

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For ambulance booking enquiries:
Tel: 0303 003 0106*

Region   Email Address;   Counties
North West

  Cheshire, Cumbria, Greater Manchester, Lancashire, Merseyside 
North East

  Durham, Humberside, Northumbria, North Yorkshire and Teesside, South and West Yorkshire
East of England & East Midlands

  Derbyshire, Leicestershire and Rutland, Lincolnshire, Nottinghamshire, Northamptonshire, Bedfordshire, Cambridgeshire, Essex, Hertfordshire, Norfolk, Suffolk
South East, South West & West Midlands

  Berkshire, Buckinghamshire, Hampshire, Isle of Wight, Kent, Oxfordshire, Surrey, Sussex, Avon, Cornwall, Devon, Dorset, Gloucestershire, Somerset, Wiltshire,  Herefordshire, Shropshire, Staffordshire, West Midlands, Warwickshire, Worcestershire 

For partnership development enquiries:

Ian Lamb

Partnership Account Manager
Tel: 07805 755 854
Gary Barr

Partnership Account Manager
Tel: 07715 808 265

If you are interested in working for us have a look at our vacancies.

*Calls charged at your standard network rate. Lines are open Monday - Friday, 9am-5pm.

Ambulance Operations brochure

Ambulance Operations brochure

Paediatric and neonatal services

Paediatric & neonatal services

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