HR Administrator (Volunteers)

About the Role

Our volunteers are very important to us, over 18,000 people volunteer with St John Ambulance across the country and do great work saving lives and working within the community to help teach life-saving skills, so we want to ensure that they are well supported.

As an HR Administrator, you will be a key member of our HR Administration team for volunteering and work closely with our regional HR teams, you will help our volunteer managers better manage their people, as well as assisting our volunteers with any HR queries. You will be involved in a wide range of HR administration tasks such as escalating issues, high volume volunteer recruitment, answering HR queries and producing volunteer service certificates.

You will also provide exceptional customer service to our volunteers and other stakeholders across the organisation as well as maintaining records and ensuring that administrative tasks are prioritised effectively and completed efficiently and accurately.

About You

To be successful in this role, you will passionate about delivering quality service and will have previously worked in a fast paced, customer orientated environment previously. Ideally, you will have experience working within an HR Administration team previously and you will be passionate about delivering quality HR service to colleagues.

About Us

St John Ambulance works at the heart of communities, providing first aid, keeping people safe at events and working alongside the NHS in response to 999 calls. Much of our front-line delivery is provided by our dedicated and highly-trained volunteers.

Every year, hundreds of thousands of people, many of them under 18, also learn how to save a life through our training, education and youth programmes.

Over the next decade, we have bold ambitions to help transform out-of-hospital care, having a positive impact on the people we treat, the communities we serve, and our own people.

We are a team of over 1,600 employees and 18,000 volunteers, united by our goal of saving lives through first aid, training and campaigning.

Your wellbeing is very important to us, we, therefore, provide a variety of confidential services to help manage your money, health and mental wellbeing which you can start using from the moment you join.

You will receive; Competitive salary, fantastic pension scheme, cycle to work scheme, health and wellbeing portal, access to discounts portal including gym discounts, high street stores and restaurants and access to our confidential assistance programme.

Application Review Date: 15/08/2019
We may review applications before the Application Review Date, however, if you apply after the Application Review Date, your application may not be considered. We will accept applications until we have successfully filled the role

If you are a current St John Ambulance employee, please apply here: Click here

For all other candidates, or SJA volunteers wishing to apply, please click here


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Job Information

Job Role
Human Resources

West Bromwich

Salary Description

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