Head of Continuous Improvement & Lean Coach

About the Role

St John is investing in Lean to help improve our core processes, the quality of our services and to reduce waste in key cost areas.

You will be responsible for the development and deployment of a new Lean and Continuous Improvement Programme throughout St John in England as part of our People & Organisation leadership team,

In this newly-created and exciting role, you will coach St John’s leaders and establish teams of practitioners to support implementation and foster quick adoption of Lean thinking across the charity. You will work closely with the Executive Leadership Team (ELT) to choose and execute two or three large pilot projects, with the goal of transforming key processes and enabling our continued growth.

You will also support and develop our ELT in their understanding of CI/Lean Leadership skills, ways of working and application and facilitate cultural change through their teams.

Initially, you will focus on logistics and recruitment, particularly for our 25,000-strong volunteer organisation. You will then focus on rolling out Lean across the organisation

You could be based at any of our regional hubs as there is significant travel involved in this role.

Please see the job description for more detail (this can be viewed on our website or once you click apply)

About You

You will be qualified as a Lean Expert or Master with experience of leading large and successful projects and initiating or leading lean programmes, as well as the ability to coach executives to ensure the programme is a success. This combination of technical and people skills will be vital to your success.

About Us

St John Ambulance works at the heart of communities, providing first aid, keeping people safe at events and working alongside the NHS in response to 999 calls.

Every year, hundreds of thousands of people learn how to save a life through our training, education and youth programmes.

Over the next decade, we have bold ambitions to help transform out-of-hospital care, having a positive impact on the people we treat and the communities we serve.

We are a team of 1,600 employees and 26,000 volunteers, united by our goal of saving lives through first aid.

You will receive:

  • Competitive salary & pension scheme
  • Cycle to work scheme
  • Health and Wellbeing portal - access to financial, health and wellbeing support and an Employee Assistance Programme
  • Discounts – you’ll have access to Blue Light and NHS Discounts as well as discounts on mobile phones, gym memberships, cinema tickets, restaurants, holidays and shopping.

Interview Date: W/C 26 August 2019

Application Review Date: 18/8/19

We may review applications before the Application Review Date, however, if you apply after the Application Review Date, your application may not be considered. We will accept applications until we have successfully filled the role.

If you are a current St John Ambulance employee, please apply here: Click here

For all other candidates, or SJA volunteers wishing to apply, please click here

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