Assurance & Quality Administrator

About the Role

This role is a varied and diverse administration role providing compliance support regarding regulatory, internal and customer standards. In addition to general admin tasks, you will be responsible for inputting data into our Incident Management Framework, reports and record maintenance, overseeing alignment to reporting timescales, documentation gathering and filing, etc. 

You will also provide support to and report to the Regional Assurance & Quality Manager. 

Please see the job description for more detail (this can be viewed on our website or once you click apply)

About You

Ideally, you will have worked in a compliance, clinical, audit or regulatory environment or similar, you should be a proactive and solution orientated person, and be able to plan and prioritise your workload efficiently. There are many internal and external stakeholders that you will need to liaise with so you must have great interpersonal skills and a keen customer service focus. You must have more than basic admin skills, especially with MS Office suite and be able to work with detailed spreadsheets and complex documents comfortably, and of course, a high level of attention to detail is a must for this position.

About Us

St John Ambulance works at the heart of communities, providing first aid, keeping people safe at events and working alongside the NHS in response to 999 calls.

Every year, hundreds of thousands of people learn how to save a life through our training, education and youth programmes.

Over the next decade, we have bold ambitions to help transform out-of-hospital care, having a positive impact on the people we treat and the communities we serve.

We are a team of 1,600 employees and 18,000 volunteers, united by our goal of saving lives through first aid.

You will receive;

  • Competitive salary & pension scheme
  • Cycle to work scheme
  • Health and Wellbeing portal - Access to financial, health and wellbeing guidance and support.
  • Discounts - Blue Light, NHS Discounts and SJA discounts including discounts on mobile phone, gym membership, cinema, restaurants, holidays and shopping-including your weekly food shop.

Interview Date: 25/09/2019

Application Review Date: 11/09/2019

We may review applications before the Application Review Date, however, if you apply after the Application Review Date, your application may not be considered. We will accept applications until we have successfully filled the role.

If you are a current St John Ambulance employee, please apply here: Click here

For all other candidates, or SJA volunteers wishing to apply, please apply below. 


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Assurance & Quality


Salary Description

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