DEDo you want to make a difference and be part of a vibrant and inclusive organisation that has been helping save lives for more than a century?  As one of the country’s best-loved charities, St John Ambulance played a pivotal role in responding to the pandemic as well as ‘everyday’ health emergencies, training, supporting communities, and improving young people’s lives.

New and exciting opportunity for a Change Management Lead.  Sitting within the Change Team, and reporting directly to the Change Director, this role is responsible for leading St John’s approach to change management and ensuring the smooth adoption of strategic, digital, policy and other forms of change by relevant groups of staff and volunteers. The Change Management Lead will be the lead practitioner in this area, developing and maintaining St John’s change management methodology and tools, as well as providing change support across the organisation’s diverse portfolio of programmes and projects.

We pride ourselves in being a great place to work, providing a supportive culture with opportunities to grow and develop your career, achieve a healthy work life balance and to be recognised for the great work you do. The role benefits from a competitive salary, generous pension, hybrid, flexible working, 33 days holiday (inclusive of bank holidays) - increasing to 38 days over 5 years, options to buy and sell holiday, free first/mental aid first aider courses, Blue Light and NHS online shopping discounts, cycle to work scheme, life assurance, flu jab, eye care, mental health and wellbeing tools and volunteering days. 

Please see the job description for more detail (this can be viewed on our website or once you click apply)

About You:

• Knowledge of and experience of applying industry standard change frameworks (e.g. ADKAR, Lewin)
• Knowledge of and experience of applying different change techniques, tools and templates, e.g. case for change, stakeholder maps, change impact assessments, journey mapping
• Desire to understand the of - and represent the people at the centre of organisational change
• Excellent interpersonal skills with ability to influence and build effective relationships at all levels with excellent communication (both written and oral) and presentation skills
• Experience of managing stakeholders at different levels of an organisation

About The Role:

• Develop and maintain St John’s change methodology and supporting tools, working with other experts across the organisation
• Lead efforts to build change management capabilities across the organisation, e.g. by delivering informal training on relevant topics
• Provide change management support on programmes and projects by;
• Engaging with stakeholdrs, conducting research to identify the specific needs of different groups and developing change impact assesments
• Developing a range of different interventions to support people through each stage of the change process

About Us:

This is a fantastic opportunity to join a team of over 1,700 employees and over 30,000 volunteers, united by our goal of saving lives through essential first aid services, training and campaigning.  As a charity with rich heritage and a long history of serving humanity, we are proud of our past and excited about creating a healthier, safer, more resilient future.

St John Ambulance works at the heart of communities, supporting and enabling them to access and receive physical and mental health first aid. We do this through developing and providing effective community response and outreach services (e.g. Ambulance response, Falls response, Night Time Economy and Homelessness outreach) and using our longstanding expertise to empower people with vital clinical skills and the confidence to use them (e.g. our Volunteers and Community Advocates, NHS Cadets and Young Responders programmes).

Find out more about us, including our new Ask Me campaign, at www.sja.org.uk

If you are a current St John Ambulance employee, please apply here: Click here

For all other candidates, or St John Ambulance volunteers wishing to apply: please apply below

St John Ambulance are committed to increasing the diversity of our team and making sure we best reflect the diversity of the communities we serve.   At St John, everyone is valued and supported to thrive, we have several networks including Multi Culture, Disability and Accessibility, Pride, Family and Carers and Women’s groups.  We do not tolerate any form of discrimination and engender a sense of belonging for all, by creating an environment of mutual respect, where we value unique differences and demonstrate authentic allyship. We believe passionately in equality, diversity and inclusion.   

Please note: St John does not accept speculative CVs and will only review CVs sent in application for an advertised vacancy.

Recruitment Agencies: We are not utilising the services of recruitment agencies for this vacancy and will accept direct applications only.