The succesful candidate will be based in one of the following locations Cornwall, Reading, Ashford, Weymouth, Salisbury, Maidstone, Chelmsford, Cheltenham or Milton Keynes.

Do you want to make a difference and be part of a vibrant and inclusive organisation that has been helping save lives for more than a century?  As one of the country’s best-loved charities, St John Ambulance played a pivotal role in responding to the pandemic as well as ‘everyday’ health emergencies, training, supporting communities, and improving young people’s lives.

Exciting opportunity to join St John Ambulance in an essential role of Community Operations Coordinator will oversee a portfolio of community response projects, ensuring the high quality day-to-day operational delivery of a range of community response programmes throughout a team of volunteers and staff. They will be key to ensure St John are providing high quality care to service users is of key importance, and this strand will continually look at quality improvement and strive to support the delivery of outstanding services.

We pride ourselves in being a great place to work, providing a supportive culture with opportunities to grow and develop your career, achieve a healthy work life balance and to be recognised for the great work you do. The role benefits from a competitive salary, generous pension, hybrid, flexible working, 33 days holiday (inclusive of bank holidays) - increasing to 38 days over 5 years, options to buy and sell holiday, free first/mental aid first aider courses, Blue Light and NHS online shopping discounts, cycle to work scheme, life assurance, flu jab, eye care, mental health and wellbeing tools and volunteering days. 

Please see the job description for more detail (this can be viewed on our website or once you click apply)

About You:

• Experience in community services/operational management
• Experience of working to deliver contractual requirements and produce regular reporting for monitoring purposed
• IT and software literate in appropriate systems
• Able to lead and manage people towards achieving desired goals by delegating and prioritising effectively

About The Role:

• Manage a geographically dispersed team of staff and volunteers whilst providing vibrant and compassionate line management to direct reports
• Develop and implement a portfolio of Community Operations initiatives in line with the serving our communities strategy
• Support high standards in CQC regulated activity and support the agenda of continuous improvement, supporting audit action plans to improve services, and ensure all our programmes comply with internal and external requirements
• Contribute to contract and bids, providing subject matter expertise in community response programmes and identify and secure new service opportunities for St John to provide community services
• Closely managing costs and budgets to ensure that we maximise both time and value

About Us:

This is a fantastic opportunity to join a team of over 1,700 employees and over 30,000 volunteers, united by our goal of saving lives through essential first aid services, training and campaigning.  As a charity with rich heritage and a long history of serving humanity, we are proud of our past and excited about creating a healthier, safer, more resilient future.

St John Ambulance works at the heart of communities, supporting and enabling them to access and receive physical and mental health first aid. We do this through developing and providing effective community response and outreach services (e.g. Ambulance response, Falls response, Night Time Economy and Homelessness outreach) and using our longstanding expertise to empower people with vital clinical skills and the confidence to use them (e.g. our Volunteers and Community Advocates, NHS Cadets and Young Responders programmes).

Find out more about us, including our new Ask Me campaign, at www.sja.org.uk

If you are a current St John Ambulance employee, please apply here: Click here

For all other candidates, or St John Ambulance volunteers wishing to apply: please apply below

St John Ambulance are committed to increasing the diversity of our team and making sure we best reflect the diversity of the communities we serve.   At St John, everyone is valued and supported to thrive, we have several networks including Multi Culture, Disability and Accessibility, Pride, Family and Carers and Women’s groups.  We do not tolerate any form of discrimination and engender a sense of belonging for all, by creating an environment of mutual respect, where we value unique differences and demonstrate authentic allyship. We believe passionately in equality, diversity and inclusion.   

Please note: St John does not accept speculative CVs and will only review CVs sent in application for an advertised vacancy.

Recruitment Agencies: We are not utilising the services of recruitment agencies for this vacancy and will accept direct applications only.