RISK AND IMPACT OFFICER

Full time – Permanent (Hybrid)

St John are looking for a dynamic Risk and Impact Officer to come and be part of our Strategy and Performance Team.

We offer you

We pride ourselves in being a great place to work, providing a supportive culture with opportunities to grow and develop your career, achieve a healthy work life balance and to be recognised for the great work you do. You will receive:

• Competitive salary and pension scheme
• 33 days holiday (inclusive of bank holidays) - increasing to 38 days over 5 years
• Hybrid, Flexible working
• Cycle to work scheme
• Electric Vehicle Scheme
• Health and Wellbeing portal – access to financial, health and wellbeing support and an Employee Assistance Programme
• Discounts – you will have access to Blue Light and NHS Discounts as well as discounts on mobile phones, gym membership, cinema tickets, restaurants, holidays and shopping

About Us

This is a fantastic opportunity to join a team of over 1,700 employees and over 29500 volunteers, united by our goal of saving lives through essential first aid services, training and campaigning.  As a charity with rich heritage and a long history of serving humanity, we are proud of our past and excited about creating a healthier, safer, more resilient future. 

St John Ambulance works at the heart of communities, supporting and enabling them to access and receive physical and mental health first aid. We do this through developing and providing effective community response and outreach services (e.g. Ambulance response, Falls response, Night Time Economy and Homelessness outreach) and using our longstanding expertise to empower people with vital clinical skills and the confidence to use them (e.g. our Volunteers and Community Advocates, NHS Cadets and Young Responders programmes).

Job Summary

This is a key role in managing our approach to managing risk and measuring our social impact, as part of our overall approach to performance management. It has two parts: Firstly, to engage with senior stakeholders to implement effective risk management at all levels of the organisation, ensuring effective management of the charity’s Board Assurance Framework and supporting Network Risk Registers in each part of the organisation. Part of the risk aspect of the role will also include managing the charity’s insurance arrangements on a day-to-day basis. Secondly, to work with the charity’s Impact Lead to conduct research assessing the impact of our work on the communities and organisations we serve, and develop a suite of impact management processes, tools and guidance.

About You

• To be successful in this role, you will bring direct experience in risk management approaches, techniques and frameworks, AND/OR conducting research to evaluate the social impact of projects or services
• You will have experience of sourcing data/information (both qualitative and quantitative), analysing and interpreting it, organising and presenting clearly in reports, dashboards, guides and other forms of documentation
• You will have a minimum of 5 GCSEs (or equivalent qualifications) at (Grade C / 4) including Maths & English
• A degree level in a relevant business, research or social science discipline would also be beneficial

About the Role

The key responsibilities of this role will be to:

• Engage with senior stakeholders to ensure that our risk management frameworks are being applied consistently across the organisation, collating up-to-date risk information and providing regular reports 
• Manage SJA’s insurance provision day-to-day, working closely with our insurance brokers
• Conduct research to underpin the long-term strategy and define our impact on the communities and organisations (e.g. the NHS) that we serve
• Develop and embed supporting collateral to help other stakeholders operate within a consistent impact framework .

Please see the job description for more detail (this can be viewed on our website or once you click apply)

Find out more about us, including our new Ask Me campaign, at www.sja.org.uk 

If you are a current St John Ambulance employee, please apply here: Click here

For all other candidates, or St John Ambulance volunteers wishing to apply: please apply below

We reserve the right to close this vacancy early if we receive high volume of applications for the role. Therefore, if you are interested, please submit your application as early as possible.

St John Ambulance are committed to increasing the diversity of our team and making sure we best reflect the diversity of the communities we serve.   At St John, everyone is valued and supported to thrive, we have several networks including Multi Culture, Disability and Accessibility, Pride, Family and Carers and Women’s groups.  We do not tolerate any form of discrimination and engender a sense of belonging for all, by creating an environment of mutual respect, where we value unique differences and demonstrate authentic allyship. We believe passionately in equality, diversity and inclusion.   

Please note: St John does not accept speculative CVs and will only review CVs sent in application for an advertised vacancy.

Recruitment Agencies: We are not utilising the services of recruitment agencies for this vacancy and will accept direct applications only.