Emergency Planning & Business Continuity Team Coordinator

Full time – Permanent – (Hybrid)

Closing Date: TBC

Our offer to you

We pride ourselves in being a great place to work, providing a supportive culture with opportunities to grow and develop your career, achieve a healthy work life balance and to be recognised for the great work you do. You will receive:

• Competitive salary and pension scheme
• 33 days holiday (inclusive of bank holidays) - increasing to 38 days over 5 years
• Hybrid, Flexible working
• Cycle to work scheme
• Electric Vehicle Scheme
• Health and Wellbeing portal – access to financial, health and wellbeing support and an Employee Assistance Programme
• Discounts – you will have access to Blue Light and NHS Discounts as well as discounts on mobile phones, gym membership, cinema tickets, restaurants, holidays and shopping

About Us

This is a fantastic opportunity to join a team of over 1,700 employees and over 29500 volunteers, united by our goal of saving lives through essential first aid services, training and campaigning.  As a charity with rich heritage and a long history of serving humanity, we are proud of our past and excited about creating a healthier, safer, more resilient future. 

St John Ambulance works at the heart of communities, supporting and enabling them to access and receive physical and mental health first aid. We do this through developing and providing effective community response and outreach services (e.g. Ambulance response, Falls response, Night Time Economy and Homelessness outreach) and using our longstanding expertise to empower people with vital clinical skills and the confidence to use them (e.g. our Volunteers and Community Advocates, NHS Cadets and Young Responders programmes). There is also a buoyant social enterprise network which delivers first aid training and supplies medical consumables to businesses and consumers.

Job Summary

The EP&BC Team Coordinator is responsible for supporting the EP&BC team enabling the organisation to be resilient and be in a constant state of readiness to deliver incident response and continuous services. They will coordinate a busy calendar and mailbox linked to our input into, and feedback from, external resilience forums, exercises and incidents as well as supporting the EP&BC team through On-Call guidance, shared learning, and sharing situational briefings around disruptive events

Required Knowledge, Skills & Experience

• Proven experience in developing and maintaining customer relationships
• Experience of coordination within a busy office-based team that supports a delivery operation
• Experience of successfully managing a range of enquiries from both internal and external stakeholders
• High levels of IT literacy including MS Office and a relevant planning system as well as accurate data input

 About the Role 

• Management of the National EPRR inbox & calendar.
• Coordination of EP&BC internal and external communication including dissemination of EPPR related alerts e.g. weather and security alerts.
• Have financial oversight and report to the EP & BC Manager on cost analysis, income & expenditure, budgets and cost control.
• Ensure that all EP&BC related policies, procedures and plans are published, and updated as per the schedule including resilience backups and printouts.
• Manage the coordination of the ERRP On-Call rotas across the organisation and be responsible for the EPRR element of the On-Call guidance and training. 

Please see the job description for more detail (this can be viewed on our website or once you click apply) 

To find out more about us visit www.sja.org.uk or follow us on our socials

If you are a current St John Ambulance employee, please apply here:  Click here

For all other candidates, or St John Ambulance volunteers wishing to apply please apply below

We reserve the right to close this vacancy early if we receive high volume of applications for the role. Therefore, if you are interested, please submit your application as early as possible.

Please note: St John does not accept speculative CVs and will only review CVs sent in application for an advertised vacancy.

St John Ambulance are committed to increasing the diversity of our team and making sure we best reflect the diversity of the communities we serve.   At St John, everyone is valued and supported to thrive, we have several networks including Multi Culture, Disability and Accessibility, Pride, Family and Carers and Women’s groups.  We do not tolerate any form of discrimination and engender a sense of belonging for all, by creating an environment of mutual respect, where we value unique differences and demonstrate authentic allyship. We believe passionately in equality, diversity and inclusion.