Do you want to make a difference and be part of a vibrant and inclusive organisation that has been helping save lives for more than a century? As England’s first aid charity, St John Ambulance delivers healthcare services at tens of thousands of events each year, keeping people safe and supporting healthcare delivery without burdening the NHS. We’re excited to welcome you as our new Head of Event Healthcare.

What's involved

Are you ready to lead the charge in revolutionising Event Healthcare? St John Ambulance, England's first aid charity, is on the lookout for a dynamic and visionary leader to take our Event Healthcare services to new heights!

Do you want to make a difference and be part of a vibrant and inclusive organisation that has been helping save lives for more than a century?  As one of the country’s best-loved charities, St John Ambulance played a pivotal role in responding to the pandemic as well as ‘everyday’ health emergencies, training, supporting communities, and improving young people’s lives.

As our Head of Event Healthcare, you will be at the forefront of ensuring the safe and effective delivery of our Event Healthcare services across the country. You'll be responsible for implementing and growing our event healthcare strategy, leading a passionate team to deliver exceptional patient and customer service every time. Your leadership will drive financial stability and growth, outstanding customer service and great opportunities for our people, all whilst making a significant impact on our mission.

We pride ourselves in being a great place to work, providing a supportive culture with opportunities to grow and develop your career, achieve a healthy work life balance and to be recognised for the great work you do. The role benefits from a competitive salary, generous pension, hybrid, flexible working, 33 days holiday (inclusive of bank holidays) - increasing to 38 days over 5 years, options to buy and sell holiday, free first/mental aid first aider courses, Blue Light and NHS online shopping discounts, cycle to work scheme, life assurance, flu jab, eye care, mental health and wellbeing tools and volunteering days. 

Please see the job description for more detail (this can be viewed on our website or once you click apply)

About You:

• Proven experience in senior healthcare leadership, ideally within the charity or public sector.
• Strong strategic thinking, leadership, and management skills.
• Ability to lead and inspire high-quality, results-focused teams.
• Passion for making a difference and a commitment to our HEART values: Humanity, Excellence, Accountability, Responsiveness, and Teamwork.

Key Responsibilities:

• Strategic Leadership: Develop and implement our Event Healthcare strategy, aligning with our mission, vision, and values.
• Operational Excellence: Ensure safe, effective, and patient-centred Event Healthcare provision through innovative leadership and collaboration.
• Revenue Growth: Drive revenue targets and efficiencies to improve our Event Healthcare services' contribution.
• Compliance and Governance: Maintain high standards of compliance with healthcare regulations and governance processes.
• Partnerships and Innovation: Strengthen commercial partnerships and develop sustainable revenue streams while leading innovation in digital and technological advancements.

Important Information:

• This role requires flexibility in working patterns and extensive travel across England.
• You will be part of our National On-Call Manager rota, requiring On-Call duties approximately 1 in 12 weeks per annum.

Selection:

Our selection days for this role will be held at our London Farringdon offices on Thursday 1 and Friday 2 May 2025 and successful applicants will be required to attend in person for a half-day selection process which will comprise a stakeholder engagement panel, competency interview and a role-related task, which will be shared ahead of the day.

About Us:

This is a fantastic opportunity to join a team of over 1,700 employees and over 30,000 volunteers, united by our goal of saving lives through essential first aid services, training and campaigning.  As a charity with rich heritage and a long history of serving humanity, we are proud of our past and excited about creating a healthier, safer, more resilient future.

St John Ambulance works at the heart of communities, supporting and enabling them to access and receive physical and mental health first aid. We do this through developing and providing effective community response and outreach services (e.g. Ambulance response, Falls response, Night Time Economy and Homelessness outreach) and using our longstanding expertise to empower people with vital clinical skills and the confidence to use them (e.g. our Volunteers and Community Advocates, NHS Cadets and Young Responders programmes).

Find out more about us, including our new Ask Me campaign, at www.sja.org.uk    

If you are a current St John Ambulance employee, please apply here: Click here 

For all other candidates, or St John Ambulance volunteers wishing to apply: please apply below 

St John Ambulance are committed to increasing the diversity of our team and making sure we best reflect the diversity of the communities we serve.   At St John, everyone is valued and supported to thrive, we have several networks including Multi Culture, Disability and Accessibility, Pride, Family and Carers and Women’s groups.  We do not tolerate any form of discrimination and engender a sense of belonging for all, by creating an environment of mutual respect, where we value unique differences and demonstrate authentic allyship. We believe passionately in equality, diversity and inclusion.    

Please note: St John does not accept speculative CVs and will only review CVs sent in application for an advertised vacancy. 

Recruitment Agencies: We are not utilising the services of recruitment agencies for this vacancy and will accept direct applications only.